Guide management and allocation for tours and workshops
Timeworks brings guide management, guided tours, workshops and their resources into one system. Guides’ skills, languages and availability can be defined so that tasks are assigned to the right people using current information.
- Managing guides’ skills, languages and availability
- Group tours and public tours
- Workshops and workshops combined with guided tours
- Participant numbers, schedules, prices and required resources
- Each guide’s own tasks and work history
- Itemized working hours for payroll data
A booking service for customers and management tools for museums
Customers can book guided tours, events and spaces through a booking service that reflects the museum’s visual identity. The calendar helps staff see the availability of spaces, staff and other resources. Automated messages, confirmations and reminders support customer service.
Reporting and monitoring
The system generates reports on matters such as utilization, invoicing, catering and actual bookings to support decision-making. The most common reports are available in HTML, Excel or CSV format.
When does Timeworks deliver the most value?
Timeworks is designed for environments where bookings involve multiple resources, services, user groups or systems. It is particularly well suited to organizations whose booking processes require shared rules, permissions, automation and reporting.
If you only need simple appointment booking for one resource, without services, permissions or integrations, a lightweight booking calendar may be sufficient. We can discuss whether a broader solution would offer you corresponding benefits.