Mercantus Timeworks
Features

Visitor management

Timeworks connects visitor registration, arrival and departure management. Reception sees the current visitor situation, and the host is notified when a guest arrives.

Timeworks visitor registration form on a computer screen.

Manage visits from arrival to departure

  • Visitor notifications as part of room booking
  • Automated invitations, visiting instructions and reminders
  • Arrival notifications for hosts and visitor badges
  • Managing multiple locations and organizations with role-based permissions
  • Organization-specific visitor registers and deletion of data after a defined period

Arrival and departure

Visitors are registered as part of a room booking and can automatically receive visiting instructions and reminders. Reception records a visitor’s arrival, and the host receives an arrival notification. At the end of the visit, the visitor is checked out. Visitors can also be checked out by scanning their visitor badge.

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  • Visitors can be imported from a CSV or Excel file for large events and group visits, for example.
  • Visitor badges can include temporary WLAN credentials, for example.
  • Visitors can be marked as confidential when necessary.
  • Visit details and bookings are available for reporting and visit history for the retention period defined in the settings.

An up-to-date view of visitors

A report shows visitors recorded as being inside the property. Current information supports the management of emergencies and exceptional situations: visitors can be contacted and instructed to leave. The overview is based on arrival and departure records.

Recurring and long-term visitors

Timeworks can also manage people who visit regularly or work in the property for longer periods, such as contractors, renovation staff and consultants.

Self-service reception integration

Timeworks has a comprehensive integration with Systam Visit, Finland's most widely used visitor management solution. The integration brings Timeworks booking and visitor information into the reception service process.

Does booking involve more than a calendar entry?

Let’s explore the Timeworks solution that suits you.